Fri, 01 Sep 2006

Zoho, the Good and Bad

Zoho is a web based office suite of useful applications. I came to know about Zoho and thought of giving it a try. I summarize the goods and bads of zoho as below.

Why I like Zoho :

  1. Whenever I create documents, spread sheets at my workplace, I have to send them via email or have to copy it in a thumb drive to read/edit them at my home. Most of the time I just forget to copy it. Sometimes I send email to exploit Gmail's 2GB free space but will end up having so many with different dates but with slight modifications and sorting and finding them is another hassle.
  2. In my workplace I use Japanese Microsoft Office 2003 whereas I am using english version of Office XP. Though there are not many problems with 2003 and XP versions, sometimes I end up with different fonts, double byte character alignment problems.
  3. Zoho is free of course.
  4. Very fewer menus which is enough most of the time for normal users.
  5. Zoho writer is very fast and sometimes I feel it is a desktop application.
  6. Good support for Japanese double byte characters.
  7. It is good that a medium sized Indian company has produced a very good and innovative product competing with the stanford brains of Google.
  8. Most of the features of Zoho writer are in par with Google's Writely and beats that in few areas.

Why I dislike Zoho (Mostly Zoho Spreadsheet):

  1. First of all I hate to create individual accounts to use Zoho writer, spreadsheet etc and remember all the passwords.
  2. Some Zoho applications use email id whereas some other applications use just a plain name. I created accounts for all their free applications and luckily got a single user name. But when I try to post a bug in their forum, I was suppose to sign up (Why again ?) but someone else has taken my user name.
  3. The application generally takes lot of time and check your patience to load even with a fibre optical broad band connection in Japan.
  4. There is no cursor displayed in the user name, password and other input fields (sometimes)and you never know what are you doing currently (Zoho writer is fine). (I am using Firefox and I don't think it is a browser specific problem)
  5. When I try to save the application, open a document, the browser simply freezes and sometimes I am not able to do anything other than simply gaze at the screen.
  6. Not much support (almost no) for unicode or double byte characters like Japanese with Zoho spreadsheet. I am able to import a already created spreadsheet after a hard time and warning messages with ??????????????? display. I am able to open and see the contents. If I input any Japanese characters in the same sheet, it displays nice while entering but only to be later converted to ??????, whereas the Japanese characters I created thro' MS Office shows correctly.
  7. If you enter the wrong password in several attempts (thrice ?), the system locks the password but how come you know that? keep entering some wrong password and stare at the browser window to read the instantly vanishing error message (too much AJAX?)
  8. If I type something in a new sheet and press TAB, it moves to the next cell easily. But with a 136KB spreadsheet (of course with japanese contents), even if I enter a alphanumeric character and hit TAB, it takes a long time to move to the next cell.
  9. I can type english alpha numeric characters with the focus on a cell. But to type Japanese characters, I have to click on a cell with the cursor positioned before typing anything.

What I expect from Zoho

  1. Most products are developed primarily for the english speaking community and fail to realize the importance of unicode and double byte character support. I would like Zoho (spreadsheet) to make improvements in this area.
  2. If there is a way to change the menus to a different language like Japanese or Tamil depending on the user preference, it will attract a much larger user space.

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